A plus Holidays is a trading name of A plus Holidays and Travels. Before booking with us, please read these Booking Conditions carefully and all the other information relevant to your booking. Please read all the information carefully as it sets out our respective rights and obligations. In these Booking Conditions, you and your means all persons named on the booking (including anyone who is added or substituted at a later date). We , us and our means A plus Holidays. In these Booking Conditions, unless the context otherwise requires, words in the singular shall include the plural and vice versa. A plus Holidays arranges bookings as agent for the Owners of the campsites, mobile homes, lodges or cottages advertised, except in cases where the company owns the property you are booking. (the Owner(s) We also act as agent for transportation companies and other service providers including, but not limited to car hire. (Service Provider). An additional fee may be charged for arranging your contract with these service providers. When you book with us acting as agent for the Owner concerned and/or arrange any travel or other services through us, you enter directly into a contract with the Owner and/or the Service Provider of the service concerned (as applicable), As we act as agents when taking your booking, we accept no liability in relation to any contract you enter into for the accommodation or for any services or arrangements you purchase (Arrangements) or for the acts or omissions of any Owner or supplier or other person or party connected with any arrangements. Important information Ferry and Eurotunnel bookings If you book accommodation arrangements with us which include a ferry or Eurotunnel crossing, then this will be classified as a package holiday booking. In these cases we will accept responsibility for it in accordance with these Booking Conditions as an organiser under the Package Travel, Package Holidays and Package Tours.Only bookings which include both accommodation and a ferry or Eurotunnel crossing will be sold as a package. All other arrangements including transport and accommodation are sold separately at a non inclusive price, as agent on behalf of the various suppliers. Please also read Section B of these booking conditions if this applies to you. By making the booking, the party leader confirms that he/she is so authorised and that all other party members agree that the booking is subject to these Booking Conditions. The party leader is responsible for making all payments due to us. Once you have made your booking and we have received all appropriate payments we will, subject to availability, confirm your booking by issuing a written confirmation.Your binding contract with the Owner/Service Provider comes into existence when the written confirmation is issued. This confirmation will be sent to the party leader or to your travel agent, if you book through one. Please check this confirmation carefully as soon as you receive it. Contact us immediately if any information, which appears on the confirmation or any other document we send you (including tickets and vouchers) appears to be incorrect or incomplete as it may not be possible to make changes later. We regret we cannot accept any liability if we are not notified of any inaccuracies in any document within 14 days of our sending it out (5 days for tickets). We have the right to refuse any booking prior to the issue of your written confirmation. If we do this, we will promptly refund to you any money you have paid to us. Receipt and banking of any deposit money does not constitute acceptance of a booking. Please note, verbal information and quotes will not be binding on us unless confirmed by us in writing. Please note, we will provide you with your written confirmation either by post or email. All references to your written confirmation therefore means confirmations provided by post or email as applicable. It is your responsibility to check your emails regularly. We, on behalf of the Owner/Service Provider (as applicable) have the right to refuse any booking prior to the issue of your written confirmation. If we do this, it will tell you in writing and promptly refund any money you have paid to us. In this case neither we nor the Owner or other Service Provider (if any) shall have any liability towards you.
2. Payment In order to confirm your chosen Arrangements, your deposit must be paid at the time of booking. If the booking is within 12 weeks of the start of your trip, the full cost must be paid when you book. We will notify you of the applicable deposit payment at the time of booking. The balance of the booking cost must be received by us at least 12 weeks before the start of your Arrangements. This date will be shown on the confirmation/invoice. Reminders are not sent. If we do not receive all payments by the due date, we on behalf of the Owner/Service Provider have the right to treat your booking as cancelled by you and retain all deposits paid or due. If your payment is not honoured for any reason whatsoever, we are entitled to make an administration charge of 2.5%.
Please Note You may be required to make a payment of a security deposit, in cash in local currency, on arrival at your accommodation. You may also be required to pay a local tourist tax to the Owner/Service Provider upon your arrival. We will endeavour to let you know, at the time of booking, whether either payment of this nature will apply but you will nevertheless remain liable to the Owner/Service Provider for all such sums 3. Low deposit offers Occasionally offers are made giving you the chance to book your Arrangements at a lower than usual deposit. Details of any additional terms specific to the offer will be notified to you prior to or on making your booking and should be read in conjunction with these Booking Conditions. If you book a holiday at a lower than usual deposit the difference between the amount paid and the usual deposit, must still be paid either at the time the balance of your holiday cost is due, or at the time of cancellation (in addition to all other charges) if you cancel your booking. Please refer to clause 8 for details regarding cancellations. We reserve the right to extend any Low Initial Deposit offer.
4. Pricing The prices of unsold arrangements may be increased or decreased and corrections made to errors in advertised prices at any time before your arrangements are confirmed. The price of your chosen arrangements will be confirmed at the time of booking. As changes and errors occasionally occur, you must check all details at the time of booking. All prices quoted or otherwise advised to you include all charges and any UK taxes or governmental levies that apply to your holiday at the time of booking. We reserve the right to pass on to you in full, after your booking has been confirmed, all costs and/or charges incurred or imposed by any Owner and/or Service Provider connected with your arrangements, including any price increases due to currency fluctuations. 5. Special requests and medical problems If you have any special request, you must advise us in writing at the time of booking. Although we will endeavour to pass any reasonable requests on to the Owner and/or the relevant Service Provider (as applicable) we regret we cannot guarantee any request will be met. For your own protection, you should obtain confirmation in writing from us that your request will be complied with (where it is possible for us to give this) if your request is important to you. Confirmation that a special request has been noted or passed on to the relevant party or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability. We regret we cannot accept any conditional bookings, i.e. any booking which is specified to be conditional on the fulfilment of a particular request.